Introduction

In this video you will learn about Job Shadowing, a form of on-the-job training through Observation. How it can be used to help employees develop their knowledge, skills and experience. Job Shadowing also helps employees absorb the values and norms of the job when they observe an experienced worker performing the job on a daily basis.

6 Steps to Deploy Job Shadowing Method

1. Manager discusses with employee the work area they are interested to learn more about.
2. Guide employee in researching work area and preparing questions to ask.
3. Support employee by confirming on work task.
4. Encourage employee to take notes.
5. Employee actively observing another worker doing a job.
6. Work with employee to reflect on what they have learnt and how they can apply it.