It’s In The Details!

Watch how this method is used

Doing it Right
Doing it Wrong

Active Noticing allows employees to be aware of what is happening internally (i.e. their own thoughts and feelings) and externally (i.e. in the learning event). Active Noticing acts to feed information from the learning environment into a continuing reflective process, which is essential to the employee’s learning experience.  Thus, employees become fully engaged and receptive; as a result develop a richer pool of data from which to make decisions, think about problems/challenges. The focus of this Workplace Learning Method is on getting employees to perform Active Noticing externally.

  1. Supervisor assists employee to notice things that novices typically will not be able to pick up on their own.
  2. Explain the importance of the new observation.
  3. Help employee make learning connections with the work task and objects used in the task.
  4. Work with employee to reflect on their learning experience.
  5. Help employee deepen their knowledge.

  1. Organisation / management
    • An organisational culture in place to develop and support employees’ ability to utilize active noticing.
    • Encourage supervisors to provide guidance and constant support to employees.
  2. Workplace ‘trainer’
    • Assist employees to be more aware of their work environment.
    • Arrange opportunities for analysis of typical incidents and rehearsal of suitable responses (via case study materials, audio recordings of incidents etc).
    Workplace ‘learner’
    • Be open-minded to consider other ways of viewing your experience by eliminating your own taken-for-granted assumptions.
    • Prepare in advance means for prompting the focus of attention on specific aspects of the experience. (i.e. observation schedule, checklists etc)